Office Hours and Policies

Office hours:

Park Ridge 
Monday – Friday 7:30 a.m. – 4 p.m.

Oakbrook Terrace 
Monday – Friday 7:30a.m.-4:00p.m.

The doctors are always available in the event of an emergency.

Your comfort is part of our quality care
Although no one really likes to go the physician or dentist, we plan on making your visits with us as comfortable and pleasant as possible. We believe that our patients’ comfort is an important part of quality health care.

Appointments

Promptness is a courtesy and we try our best to stay on schedule because we respect your time. Should we fall behind, we will try to notify you in advance to minimize any inconvenience. If you are unable to keep an appointment, we ask that you kindly notify us by phone 48 hours in advance.

Cancellations

As we respect your time, we ask that your respect ours. We understand that on occasion cancellations are necessary. Please remember, that each appointment is a time reserved exclusively for you, and without adequate time to fill the broken appointment, the operatory is empty for that time. Unfortunately, the overhead of the operatory continues. If we are unable to have two full business days notice of a cancellation for an appointment that you have scheduled, an overhead charge of 50% will be made – unless we are able to fill that time. We would much prefer to never have you incur this cost, so please try to schedule a time that is most convenient for you.

Parking

Parking is available directly across from our Parkside Center office in Park Ridge at the Advocate Lutheran General Hospital parking lot, or valet parking is available at the front of the hospital. Our Oakbrook Terrace office building has its own adjoining parking lot for patient use.